Pay Applications and AR Timing: Getting Paid on Schedule
On most industrial jobs you do not invoice, you apply. The pay application, submitted on the owner's billing cycle and routed through a GC, an architect, or a project owner for approval, is what sets your cash timing. Miss the cycle or submit a flawed application, and you do not get paid late by a little. You get paid a whole cycle late.
Why timing slips
Three things cost contractors a cycle: missing the submission window because nobody owned the date, an application that bounces for a missing lien waiver or incorrect schedule of values, and a silent approval queue where the application sits unreviewed and nobody follows up. Each one is avoidable, and each one is worth weeks of DSO.
Keeping the cycle tight
- Treat each project's billing date as a hard deadline with an owner, not a soft target.
- Pre-build the application package per customer so a missing waiver or wrong format never restarts the clock.
- Follow up the moment an application is submitted, then again before approval is due, so it never sits silently in a queue.
This is disciplined, repetitive work that humans drop under load and a system does not. An AR agent can track each project's cycle, flag a submission that is at risk, and draft the follow-up to the right contact, leaving your team to approve and send.
Brae is an AI agent for accounts receivable, built for industrial services companies on QuickBooks Online, with Viewpoint Vista in development, including the pay-application chase. A person approves every send.
Building this with industry operators.
Brae is partnering with a small group of industrial finance leaders to shape an AI agent for accounts receivable.